How do I book at Shorebreak?

You can call us directly or book on our website!

What do I need to know when I book?

• Your travel dates
• The unit you would like
• Which security deposit option you will select:
  • Separate refundable check made out to TI Realty Group for $750
  • CSA Damage Protection for $50.00 nonrefundable and can be added to the credit card
• Payment method

How much is due at the time of booking?

• 50% payment is due at the time of booking if the vacation is 60 or more days away
• 100% payment is due at the time of booking if the vacation is less than 60 days away

How do I know my booking went through?

• When booking online through our website, a page will be brought up stating that the reservation has been put on hold and you’ll receive a confirmation email shortly.
• Please know that this is not automatic and it may take up to 48 hours to receive this e-mail.
• Often, our emails get stuck in the spam/junk folder
• If it has been 48 hours and you still have not received an email please call or e-mail the office.

Why hasn’t my credit card been charged yet?

• As per our policy, we will NOT charge credit cards until after we have a signed lease agreement. Leases are sent via e-mail and must be e-signed. You should receive an e-mail confirming you signed the lease agreement.
• Credit card charges are manual. Please allow up to 72 hours from the signing of your lease to be charged. You will receive an e-mail confirming the charge as well as the remaining balance.

When is the second half of payment due?

• An email will be sent to the address on file 5 days before the second payment will come out.
• The second payment is automatic and from the card you originally entered.
• If you’d like to change your payment method, please contact us before this date as this is an automatic charge

Where is there a “Yapstone” charge on my credit card statement?

• That is the credit card processor we use.
• The total should match your booking confirmation and lease agreement.